Acknowledgements

From Suzan Last

This work, first and foremost, has been a student-driven endeavour. Over the years, numerous students have requested an open, online resource, and have presented compelling research supporting the benefits of such a work. So it is thanks to them that this work first came into being.

It would not have made it this far without the generous support, collaboration, and peer review of many colleagues in the Humanities, Engineering, and Science faculties at the University of Victoria. Thanks is also due to the funding provided by an Open Education Resource grant from the University of Victoria’s Office of Research Services and Learning and Teaching Support and Innovation Division.

Finally, I would like to acknowledge the invaluable help and guidance of Inba Kehoe and her colleagues at the Copyright and Scholarly Communications Office at the University of Victoria, whose sharp editorial eyes and diligent quality control helped ensure that this book will be a valuable resource for students.

From Robin L. Potter

I am pleased to have had the opportunity to adapt Suzan Last’s Technical Writing Essentials and transform it into a business communication text. Not only was I working with an excellent, informed, and relevant original text, but I knew I was working on a text that would be appreciated by our students and faculty alike.

I would like to thank Amanda Nowensky, chair of the School of English and Liberal Studies, and Tom Bartsiokas, coordinator and professor of business and technical communication at Seneca College, for supporting the adaptation of this text. In addition, Tom has provided important editorial feedback as well as logistical support for the distribution of this text to faculty and students at the college. This adaptation was sponsored by Seneca’s Open Text Adaptation Grant Program. Resources and support were also provided by the Teaching & Learning Centre at Seneca. A special note of appreciation goes to Kevin Pitts, at the Teaching & Learning Centre, for his expert technical assistance. Finally, special thanks goes to our faculty for their continuing feedback and contributions to our bank of ancillary materials. I look forward to using this text in my classes and seeing it adopted by our faculty and students.

Robin L. Potter, Professor
School of English and Liberal Studies
Seneca College
2022