Once you’ve identified your purpose for writing, profiled your audience, and selected the appropriate channel, next you must gather the information that your audience needs. From the shortest informative email to the sprawling analytical report, most professional messages involve relaying information that was looked up—that is, they involve research. Employers value employees who are resourceful, whose research skills go well beyond Google-searching on the internet and focusing on the top few results, like anyone can do. Whether such in-demand employees get the needed information from a book or database from a library, an article from a journal, or simply by asking a reputable authority such as a veteran co-worker, they prove their value by knowing where to find credible information, how to use it appropriately, and how to document it.
In this part, we will cover:
- Choosing a Research Methodology
- Locating Credible Sources
- Using Source Text: Quoting, Paraphrasing, and Summarizing
- Documenting Sources in APA